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Terms & Conditions
Last updated: January 2026
Welcome to Fresh Essential. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. Website Use
By using this website, you confirm that:
You are at least 18 years old or using the site under parental supervision
You will use the website only for lawful purposes
You will not misuse, copy, or attempt to damage the website or its content
Fresh Essential reserves the right to refuse service to anyone for any reason at any time.
2. Product Information
We make every effort to display product details, descriptions, and images accurately
Actual product color, texture, or packaging may vary slightly due to photography or screen settings
All products are meant for external use only, unless stated otherwise
3. Pricing & Availability
All prices listed on the website are in Indian Rupees (INR)
Prices are subject to change without prior notice
Product availability may change at any time
Fresh Essential reserves the right to cancel any order due to pricing errors or stock issues
4. Orders & Payments
Orders are confirmed only after successful payment
Payments are processed via secure third-party payment gateways
Fresh Essential does not store your card, UPI, or banking details
In case of payment failure, the order will not be processed
5. Shipping & Delivery
We aim to dispatch orders within the estimated timeline mentioned on the website
Delivery timelines may vary due to location, courier partner, or unforeseen circumstances
Fresh Essential is not responsible for delays caused by courier services or natural events
6. Returns, Refunds & Replacements
Returns or replacements are accepted only if the product is damaged, defective, or incorrect
Requests must be raised within the specified time mentioned in our Return & Refund Policy
Opened, used, or tampered products are not eligible for return due to hygiene reasons
(Please refer to our Return & Refund Policy page for complete details.)
7. Intellectual Property
All content on this website, including:
Logos
Images
Text
Graphics
Product designs
are the property of Fresh Essential and are protected by applicable copyright and trademark laws.
Unauthorized use, reproduction, or distribution is strictly prohibited.
8. User Content & Reviews
Customers may post reviews or feedback
You agree that your content will not be offensive, misleading, or unlawful
Fresh Essential reserves the right to remove or edit any content without notice
9. Limitation of Liability
Fresh Essential shall not be liable for:
Any indirect, incidental, or consequential damages
Allergic reactions or misuse of products
Losses resulting from improper use of products
